FAQs
What should I do if it doesn't connect to my car?
This device is plug-and-play, but may initially fail to connect due to vehicle settings. Try:
1.Ensure it's plugged to the USB port for wired CarPlay.
2.Turn off Bluetooth and WiFi on your phone, then restart both the device and your car.
3.Reset vehicle's stereo if needed.
4.Android phone users, enable "Apple CarPlay" in vehicle settings.
What should I do if it doesn't connect to Wireless CarPlay/ Android Auto?
if wireless CarPlay/Android Auto isn't working, try:
1. Ensure Bluetooth and Wi-Fi on your phone are on.
2. Forget your car's Bluetooth in your phone's settings.
3. Forget your car in your phone's CarPlay/Android Auto settings.
4. Disable your phone's personal hotspot.
5. Restart your phone.
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